Managing Diversity Equality In Workplace -Myassignmenthelp.Com

Question: Discuss About The Managing Diversity Equality In Workplace? Answer: Introducation Cross-cultural communication or CCC is a business issue considering the globalisation and advancement in technology. To make a business global, one needs to work with diverse workforce. It implies strong understanding of culturally diverse people communicate, speak or perceive the world around them. Lack of awareness of different business and communication strategies, customs and beliefs hinders the business dealings. CCC is affected by the power distance, high-context vs. low-context cultures, language differences. It is business issue as it may lead to trust issues and affect the interpersonal relationship with subordinates. Ethical issues may arise if each others culture, values and norms are not respected. For instance, the American workers may point finger during non-verbal communication. It is considered rude in other cultures. This may lead to miscommunications and act as barrier to express the product or service ideas (Padhi, 2018). CCC is an ethics issue as it is difficult to communicate effectively in the global environment. Ethical and cultural differences can lead to miscommunication. For instance, exchanging gifts is respectful for business in some countries but in other countries it may be considered bribery. It may be offending to adopt another culture, or compromise on personal cultural identity for some people. Ethical issues arise when individual worth and dignity is not maintained in culturally diverse workplace. Failure to prefer commonality and universality instead of separateness leads to ethical dilemmas. Further, it may be difficult for mangers to comprehend how to behave, due to differences in cultural traditions, history, and level of development (Trevino Nelson, 2016). Understanding of ethics will help people to treat the culturally diverse people with same respect and dignity, they expect for themselves. Understanding of CCC can help the professionals to act emphatically and try to deal with other culture as accurately as possible. Professional can be more tolerant, that is encouraging culturally diverse people to express their ideas and views and strive to identify with other peoples cultures (Padhi, 2018). Understanding of ethics in CCC will assist the managers to balance the ethical imperialism and cultural relativism during ethical dilemmas. They will respect other people human dignity, human rights, and traditions (Demuijnck, 2015). The author intends to explain that effective communication can lead to strong organisational performance. Effective communication is necessary to overcome misunderstandings due to cultural and ethical differences. An organisation can gain competitive advantage by learning the in pact of the globalisation on the cross cultural communication. Effective communication is the internal strength of any operations as per the author. It will allow the employees to share their ideas and innovative strategies (Padhi, 2018). Effective communication is the medium to transfer knowledge. Hence, the author emphasise on developing internal communication capacity to overcome the economic challenges and external threats. To work towards common organisational goals and objectives, the employees must be aware of the products and services of the company and its difference with the competitors. Only through CCC, can a business devote more time and resources for gaining competitive advantage. Without intern al communication capacity, a chaos may arise that will hinder the process of tackling the external threats (Kaul, 2014). It means culturally proficiency do not ask for merely accepting the cultural differences. Instead it emphasise on having skills, attitudes, beliefs and knowledge that allows one to support and respond effectively in cross-cultural setting. It is the skill of an individual to respond effectively to people who differ from them (John Roberts, 2017). It implies for the mangers to understand how and when to speak to employees from different cultures to meet the organisational objectives. It will allow building value for the stakeholders (Lindsey Lindsey, 2016). It means the focus should be on a transformational process. Cultural proficiency as per author means to acknowledge the interdependence in workforce align with the group other than their own. The author intends to emphasise on ability to create environment that welcomes and values the culturally diverse individuals, to infuse multicultural perspective in implementing particular business strategy. It means eliminating the culture of stereotyping (Padhi, 2018). Respecting individual differences is beneficial in workplace both for employers and associates. It is an effective way to maintain workplace diversity and equality. It will increase workplace productivity and competitive advantage. The other advantages include improvement in marketing opportunities, creativity, recruitment, and business image (Sharma, 2016). As each individual is unique, the managers must understand the consequences of discrimination. It is different from promotion of cultural adaptation in workplace. Cultural adaptation may only lead to adjusting to different culturally dissimilar backgrounds. However, this may involve ethical issues, due to cultural shock during adjustment stage (Croucher et al., 2017). To create innovation one need to infuse multicultural perspective, for which it is mandatory to consider individual opinions and respect the same (Petrakis et al., 2015). It may not be effective to use same leadership style for all people. With different people in t he organisation, the need to be in contact with different people also varies. Cultural adaption may only lead to memorising the cultural nuance of every market. It may not promote active listening and respecting others perspectives and ideas (Padhi, 2018). The author explains that effective cross cultural communication does not need to spend excess time in strengthening the internal communication capacity. These companies are successful in overcoming the external communication issues. Therefore, these companies gain competitive advantage. These companies where employees have undergone intercultural training have better awareness of the cultural nuances. These employees demonstrate understanding of how culture may impact communication with customers and clients. The employees demonstrate effective communication style, appreciation of seniority, meeting and greeting skills of different cultures, meeting etiquette, and strong negotiation tactics (Deardorff, 2017). Thus, the companies successfully communicating cross-culturally have a competitive advantage. It means that intercultural training fosters productivity and proficiency. These companies are successful as they are able to overcome misunderstandings due to prejudices and personal b ases. Thus, an organisation can effectively meet the objectives. Stereotyping may prove to be hindrance in the workplace in regards to communication. Stereotyping is the development of the assumptions regarding other members in the group. Such prejudices can lead to miscommunication. Overemphasising the cultural differences leads to misunderstandings of gestures even though positive. Every culture has a protocol to identify an appropriate behaviour. For instance, if Americans are perceived to be aggressive and intolerant, it may not hold true for all the Americans. Taken for granted beliefs can affect the personal attitudes and expectations when communicating with people from different culture (Padhi, 2018). Overemphasising the individual differences may hinder the managements ability to use the employees skills to their full potential. It may affect the decision-making skills of the management. Employees may feel deprived of opportunities. It may decrease their morale and productivity (Korez Vide, Jure, 2016). It implies that the organisations m ust take cognizance of the differences. At the same time there should be a unity in diversity. Stereotyping in many companies have led to high turnover rate, poor performance and high rate of absenteeism. Consequently, it may affect the companys revenues due to dissatisfied customers. A firm may lose competitive advantage due to lack of open communication culture. 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